Our Registered address is 15 Atkinsons Way, Foxhills Industrial Estate. Scunthorpe, North Lincolnshire, DN15 8QJ
How do we collect data?
We have to collect data on you for the purposes of providing you with products and services and this will inevitably include personal data. For example we collect data:
- When you enquire about our products or services online through the website or by telephone with our sales personnel or using any of our other distribution channels
- When you opt in for our marketing
- When you enter your details for a call back or free fire equipment check
- When you speak to our customer services personnel
What do we do with your personal information?
When you make a purchase or give any personal data as indicated above, we may need to collect information about you to process your transaction, fulfil your order, deal with your request, send your marketing information and provide you with the quality of service you expect. This information may include, but is not limited to, details such as your name, your address, your phone number, credit card details and email address.
Right Action Ltd is the sole owner of the information collected on this site. We will not sell, share, or rent this information to third parties other than in the limited ways disclosed in this statement.
Unless we have your express consent we will only disclose personal data to third parties when required for the purpose of completing your transaction with us. This is subject to the proviso that we may disclose your data to certain permitted third parties, such as within our own Group, our professional advisers who are bound by confidentiality codes, our website hosts and developers and when we are legally obliged to disclose your data.
We request personal and sensitive information from customers on our sales order form. Certain essential information must be provided (like name and shipping address) and financial information (like credit card number, expiration date) as this information is used for billing purposes and to fulfil your order. If we have trouble processing an order, your contact information is also used to get in touch to resolve any problems.
A cookie is a piece of data stored on your hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information whilst you are on our site. Once the user closes their browser, the cookie simply terminates. By setting a cookie on our site, we can recognise returning customers which can save time when completing order or enquiry details. You can block cookies but they are required for certain parts of the site to work correctly and will enhance your experience when using and revisiting our web site. For more information on cookies and the way they are used on this web site, please visit https://www.rightaction.co.uk/cookie-policy.
Through our e-commerce brands we use a secure credit card processing company to collect payments for goods and services purchased online. These companies do not retain, share, store or use personally identifiable information for any secondary purposes and operate SSL software security to protect your data.
This web site contains links to other sites we consider relevant to our customers. Please be aware that Right Action is not responsible for the privacy practices of these and any other sites. We encourage our users to be vigilant when they leave our site, to read the privacy statements of any web site that collects your personally identifiable information. This privacy statement applies solely to information collected by Right Action Ltd.
This website takes every precaution to protect our users’ information. When users submit sensitive information via the website, your information is protected both online and off-line.
When you enter sensitive information, the information is encrypted and is protected by SSL, the best encryption software in the industry.
While SSL encryption is used to protect sensitive information online, we also do everything in our power to protect your information off-line. All information collected, not just the sensitive information mentioned above, is restricted within our offices. Only employees who need the information to perform a specific task (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information.
Correction/Updating Personal Information
If your personally identifiable information changes (such as your post code), or if you no longer desire our services, we provide a way to correct, update or remove your personal data stored by us. This can be done by contacting our Customer Support in the first instance.
Out of respect for the privacy of our users we will only send marketing information to you if you choose to “opt in” to this correspondence. This can be done at the point of placing an order on our websites or through our newsletter “opt in” page, which can be found here.
Users who no longer wish to receive our newsletter or promotional materials may also opt-out of receiving these communications by replying to unsubscribe in the subject line in the email or email us at firstname.lastname@example.org
Notification of Changes