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Data Protection and Privacy Policy

Right Action Limited is committed to protecting the privacy of individuals and companies who use this web site. We employ stringent security to ensure our privacy and security procedures meet or exceed the requirements of The UK Data Protection Act.

Right Action Ltd are voluntarily registered as Data Controllers in the Information Commissioner's public register. Our Registration Number is ZA266459.

You can visit this Register at

The Company

Right Action Limited is a division of Right Action Group Ltd.
Our Registered address is 15 Atkinsons Way, Foxhills Industrial Estate. Scunthorpe, North Lincolnshire. DN15 8QJ
Please read the following Privacy Policy which details how we will treat your personal data after it has been collected by us through your use of this web site.

How do we collect data?

We have to collect data on you for the purposes of providing you with products and services and this will inevitably include personal data. For example we collect data:

  • When you purchase products or services by telephone with our sales personnel or using any of our other distribution channels;
  • When you register and become an account holder;
  • When you speak to our customer services personnel;
  • When using data capture measures such as the use of cookies;

What do we do with your personal information?

When you make a purchase by telephone or give any personal data as indicated above, we may need to collect information about you to process your transaction, fulfil your order and provide you with the quality of services you expect. This information may include, but is not limited to, details such as your name, your address, your phone number, credit card details and email address.

Right Action Limited is the sole owner of the information collected on this site. We will not sell, share, or rent this information to third parties other than in the limited ways disclosed in this statement.

Unless we have your express consent we will only disclose personal data to third parties when required for the purpose of completing your transaction with us. This is subject to the proviso that we may disclose your data to certain permitted third parties, such as within of our own Group, our professional advisers who are bound by confidentiality codes, and when we are legally obliged to disclose your data.


A cookie is a piece of data stored on your hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information whilst you are on our site. Once the user closes their browser, the cookie simply terminates. By setting a cookie on our site, we can recognise returning customers and registered customers. You can block cookies but they are required for certain parts if the site to work correctly and will enhance your experience when using and revisiting our web site.


This website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line.

All information collected, not just the sensitive information mentioned above, is restricted within our offices. Only employees who need the information to perform a specific task (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information.

Correction/Updating Personal Information:

If your personally identifiable information changes (such as your post code), or if you no longer desire our services, we provide a way to correct, update or remove your personal data stored by us. This can be done online or by contacting our Customer Support.


You may occasionally receive information on products, services, special offers, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications on our online sales order form in the form of an opt in not an opt out format
Users who no longer wish to receive our newsletter or promotional materials may also opt-out of receiving these communications by replying to unsubscribe in the subject line in the email or email us at


By disclosing your personal information to us when using this web site or over the telephone, you consent to the collection, storage and processing of your personal information by Right Action Limited in the manner set out in this Privacy Policy.

Notification of Changes

If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we need to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will only use information in accordance with the privacy policy in force at the time the information was collected.

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